Self Evaluation
6 years of B2B SaaS product experience focused on sales and customer success workflows. Strong at translating business goals into product roadmaps, metric systems, and cross-functional execution. Experienced in full-cycle product delivery from discovery and requirement management to launch and post-release optimization.
Work & Internship Experience
Enterprise Service Company
· Senior Product Manager2022-03 - PresentOwned CRM roadmap for lead assignment, opportunity progression, and renewal alerts. Improved annual renewal rate by 11% and per-rep follow-up efficiency by 24% through funnel redesign and requirement governance.
Data Technology Company
· Product Manager2020-07 - 2022-02Led core modules for a data platform and standardized metric definitions and dashboards, reducing delivery cycle by 30%.
Projects
Customer Health Scoring Project
Enterprise Service CompanyInternal Product Optimization2023-02 - 2023-1012Defined a multi-dimensional health scoring model and role-based intervention workflow to reduce churn. Reached 82% risk identification accuracy and improved pre-renewal outreach coverage to 91%.
Sales Process Digitalization Upgrade
Enterprise Service CompanyProcess Optimization2024-03 - 2024-09Introduced stage-entry rules, follow-up reminders, and win-loss templates to standardize sales execution. Reduced stagnation time by 19%.
Education
Sun Yat-sen University
Bachelor2016-09 - 2020-06- 专业：
- Information Management
- 荣誉：
- Outstanding Graduate