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Work experience and outcomes first, ideal for 3-8 years

Self Evaluation

6 years of B2B SaaS product experience focused on sales and customer success workflows. Strong at translating business goals into product roadmaps, metric systems, and cross-functional execution. Experienced in full-cycle product delivery from discovery and requirement management to launch and post-release optimization.

Work & Internship Experience

Enterprise Service Company

· Senior Product Manager2022-03 - Present

Owned CRM roadmap for lead assignment, opportunity progression, and renewal alerts. Improved annual renewal rate by 11% and per-rep follow-up efficiency by 24% through funnel redesign and requirement governance.

Data Technology Company

· Product Manager2020-07 - 2022-02

Led core modules for a data platform and standardized metric definitions and dashboards, reducing delivery cycle by 30%.

Projects

Customer Health Scoring Project

Enterprise Service CompanyInternal Product Optimization2023-02 - 2023-1012

Defined a multi-dimensional health scoring model and role-based intervention workflow to reduce churn. Reached 82% risk identification accuracy and improved pre-renewal outreach coverage to 91%.

Sales Process Digitalization Upgrade

Enterprise Service CompanyProcess Optimization2024-03 - 2024-09

Introduced stage-entry rules, follow-up reminders, and win-loss templates to standardize sales execution. Reduced stagnation time by 19%.

Honors & Awards

  • Top performer in product line, 2024

    Annual Outstanding Employee · 2025-01

Education

Sun Yat-sen University

Bachelor2016-09 - 2020-06
专业：
Information Management
荣誉：
Outstanding Graduate

Template Tags

MarketingGrowthCampaignROIBrandCommunicationSalesBusiness DevelopmentCustomer SuccessRevenuePipelineClient Facing

Supported Roles

  • Digital Marketing Specialist
  • Growth & E-commerce Manager
  • Brand & PR Specialist
  • Event Marketing Planner
  • Government Relations Manager
  • Key Account Manager
  • Business Development Manager
  • Customer Success Manager
  • Sales / Business Development

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